Service Agreement

Welcome to Eagles Clean! Whether we’ve been serving you for a while or just meeting for the first time, we’re happy to work with you! We are proud of the relationship with our clients and we know that working in their home or business is a privilege.

Information Sheet

The EAGLES Clean aims to be flexible, understanding, welcoming and we greatly appreciate the same from you. To simplify our relationship and avoid surprises going forward, we created this newsletter. Please consult him for any information, or just contact us, we are always just a phone call or text message away to discuss any concerns.

Products and Equipment 

EAGLES Clean will supply all products and equipment (solutions, cloths, brooms, mops, vacuum cleaners, etc.) unless otherwise requested. We dust and clean all hard surfaces and items on them, but DO NOT CLEAN ELECTRONICS such as televisions and computer screens. Carpet/upholstery washing is not on the list of services. Washing dishes is not normally included in our cleanings but can be added at an additional cost.                                                                                            

Health Precautions

Any obvious body fluids from both humans and animals will be strictly avoided. Areas with pest infestations including mice will be avoided. If unsanitary conditions or items are encountered, we reserve the right to immediately vacate the premises and request full payment.

Charges and Payments:

Pricing is discussed between EAGLES Clean and the customer prior to cleaning services.

Cancellations:

You can cancel or reschedule your service up to 24 hours before your scheduled appointment to avoid the 20% penalty. To completely cancel our services, 2 weeks’ notice is required.

Reimbursement:

EAGLES does not provide any refunds. If you are not satisfied with your cleaning, we will go out and clean again (within a 3 day window).

What we won’t do:

  • Lifting and moving heavy furniture;
  • Reaching heights only within our reach;
  • Clean the front of TVs, Computers, and Other electronics (we dust them);
  • Cleaning bio-hazardous substances (feces, blood, etc);
  • Cleaning infested properties (rodents, bugs, etc);
  • Move appliances connected to water or gas;
  • Service clients that are not kind to our staff.

Thank you!

We want to thank you for supporting our woman-led small business.

Women owned and operated businesses make up 42% of ALL U.S. businesses (American Express) and employ over 9 million people (National Women’s Business Council). In 2019 woman owned businesses generated over 1.9 trillion in revenue (National Women’s Business Council) for the U.S. and continues to grow rapidly each year. We thank you for continuing to support women on the forefront!

BONDED & INSURED

Guarantee we will reclean

SATISFACTION GUARANTEED

Guarantee we will reclean

SCREENED & TRAINED EMPLOYEES

All employees fully background checked